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📚 [ DOCS EXECUTIVE / CS ] – LOGISTICS COMPANY

FACTORS AND SKILLS NEEDED TO BECOME EXECUTIVE DOCS.
WHAT ARE THEIR MISSIONS ?

Let’s get to the point, what is their main job, even the name shows part of the job content, that is, sitting in one place handling the process of making goods and making documents ^^.
To put it simply like this, for example, your Logistics company is entrusted to deliver a shipment from abroad to the shipper, then Docs must work with the foreign head to closely care for the shipment schedule and check. and deal with problems that arise.
And if your company accepts to ship the goods to the shipper, the job of 1 Docs is to work with the shipping company to schedule the shipment, make the Bill and related documents. Those are the two most common things, but analyzing it is too much to do.
This position needs hard work, patience, and meticulousness, so most of these positions are taken up by women.
Many companies also call their “customs declaration” staff Docs, but in this article, I temporarily put that position aside.
Many people like this position because you feel like a leisurely job, sitting in an office all day, but working with foreign countries or shipping lines, contributing a significant part to foreign trade ^^, have you If you want to do this position, ask ”What knowledge or skills do you need, so that you can become a Docs?”.
Based on practical experience and profound observation through speakers, actually doing this position is not as difficult as many people think, just:
📘 Knowledge: Of course, knowing as much about foreign trade as possible, specifically, it is logistics knowledge, at least going to an interview with an employer knows that this person also has a bit of foreign trade knowledge, but basically When you get to work in practice, companies will train from scratch, so don’t worry, just work or study hard to grasp the basic knowledge, and then gradually cultivate.
📘 Skills: In terms of skills, many of you think that this position has to be super English, but in fact English doesn’t need to be too high, just a good level, because most jobs are done via email. Specialized terminology used over and over again, only to pick up the phone to call in a hurry. But even if I call, I often remind him to read the email and reply right away, but if I talk a lot, I’m sure the other party understands what I’m saying, but he understands it for a while, but I sometimes don’t understand it again, so I don’t know. too worried, of course, the better the employer, the more interested the employer, and the more convenient, faster, and easier to work, dealing with more difficult problems.
📘 Personality: It requires hard work, carefulness, patience and meticulousness in work, so boys often can’t do it. Making documents must be accurate, minimizing errors, sometimes a small error of Docs in providing prices or checking wrong documents, can also cause Sales and the company to suffer.
📘 Attitude to work: If you really love the import-export profession, do it, because there are also many people who work for a period of time and feel bored at work, maybe because of boredom, the process of doing it over and over again, of course. It’s not an ‘opening work’ type of job. Moreover, on the company’s side, it takes quite a while to train a professional docs, leaving will make it quite difficult for the company to find a replacement and re-train, especially the employees. Docs is the holder of a lot of “secrets” of the company’s business, customers and partners, so this position requires both professional ethics, leaving the company will cause pain to the directors. head a lot.
In general, the main jobs of Docs staff I will mention below, and the process of applying for permission will be posted on another occasion.
📒📒📒 When undertaking the transport of goods from abroad (called the handle of imported goods). As you know the handling of foreign matters is handled by foreign agents, not I also can’t run over there to do it, so Docs’ tasks include:
– Regularly expand and search for foreign partners (agent) to find agents with good prices, then it will reduce input costs and thereby create conditions for Sales to earn more profits, or have Better price to compete with other boys.
Usually logistics companies will have a few agents in the same country to compare prices, so when checking the price of a new shipment for sales, Docs should check with many agents to get the best price, creating favorable conditions for Sales to do business. , there are lazy docs, check right through 1 guy, then say this is the input price, which is not recommended, of course knowing that only that guy has a good price on this route is okay.
– When responsible for handling a specific shipment, it is necessary to closely contact the foreign agent to understand the schedule and progress of the goods, immediately handle arising problems if they occur: Understand the schedule delivery date, date of departure, date of return, are there any costs incurred, check the Bill before the agents are aggressive in issuing the official bill…
– Declare E manifest: Near the date of the ship’s arrival at the port, the carrier

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